A Psychologist's Suggestions For Improving Your Health Insurance

Health insurance company earnings were released,companies doing spending so much money on
showing billion dollar profits by the major insuranceadvertising and public relations? Who is looking into the
companies. Despite these earnings, all of the insurancehuge burden they add to rising health care costs
companies continue to increase their premiums on anthrough all of their administrative errors, public relations
annual basis. I am writing as a small business owner,gambits, advertising, etc?
health care provider, and health care consumer toIn the early 1990s, I joined several health insurance
describe my concerns about health insurance abuses.panels as a participating provider. Initially, the insurers
As a small business owner, the annual 15% to 45%offered reasonable fees, I signed up, hoping to be part
health insurance premium rate increases areof the solution to the country's health care woes.
unaffordable. Each year, as our employees age, weWithin two years, our fees were slashed dramatically. I
reduce benefits to afford minimal health coverage. Asmaintained provider participation with a few panels
health consumers, our care is inferior and restricted bywhose rates were acceptable. Although I dropped out
insurance company bureaucracy, and we haveof the lower paying plans (whose compensation would
additional increased out of pocket costs. Just this pasthave left me with an income that is similar to the
week, it was reported on how health insurers havestarting salary of a teacher), it was amazing how my
posted billion dollar profits, at the cost of reduced carename remained in their list of participating providers (a
for the insured. How is this fair? It is time to removephenomenon known as the "phantom panel"). In all of
the anti-trust exemption that protect insurancethese years, the fee has never been raised in the few
companies, and permits them to abuse the public.panels in which I remained. In contrast, my medical
As a health care provider, my income hashealth insurance rates have risen dramatically, as have
systematically been reduced, as insurance companiesmy rents, taxes, utilities, malpractice insurance, etc.
increasingly dictate the care I provide, the fees IThere is something wrong in a society when the
receive etc. Additionally, we have been forced tohealers, who require great educational training, are paid
spend more time and money on hiring administrativeat far lower rates than those that deny health care, as
staff to deal with insurance company errors,is the case with the insurance company executives.
obfuscation, and refusal to pay for things that theyTheir compensation packages are in the millions of
must. Thus, health insurance companies increase healthdollars each year, while the health care providers
care costs tremendously simply through theirstruggle to maintain a middle class standard of living.
administrative harassment of health care providers. AsHealth insurance companies contribute to the spiraling,
an example, I counted more than 200 claim errorsout of control health care crisis.
from one insurance company in one year. This meantIn my opinion, any successful health care reform must
that over 200 hours were spent rectifying insuranceinclude:
company errors! Resolution of the problem only1. Limits on the compensation of insurance executives
occurred after I sought assistance through(in the same way that incomes of all medical health
Congressman Pascrell's office (for which I amproviders have been reduced).
immensely grateful). It is no surprise that private2. Financial limits on insurance company expenditures
insurance administrative costs of 35 to 40% are wayon lobbying, advertising and public relations efforts.
higher than those of Medicare, which are 3 to 5%. ThisThose funds need to be re-directed towards actual
high rate of administrative costs is unacceptable, andhealth care.
insurance accountability must be implemented.3. Insurance companies exemption from anti-trust
In my quest to resolve the high rate of insuranceregulations must be eliminated.
company errors, I learned that insurance companies4. Insurance company accountability and reduction of
routinely employ personnel to deal with bad publicity.their claims processing errors and administrative costs
They employ entire departments to deal withmust be reduced so that they fall in line with that of
legislators and the public. They spend unknownMedicare (3 to 5%). Stringent penalties need to be
amounts of money on advertising and lobbying. In thisassessed upon insurance companies that fail to follow
time of economic distress, and with so many problemsthis ruling.
funding proper health care, what are insurance