Basic Marketing & Public Relations For Non-Profits

Marketing is a way of determining a particular need of1. Position your organization. What is the thing you hang
a particular group of people and solving that need. Ityour hat on or differentiate yourself from other similar
isn't sales. Sales is a component of marketing.organizations? Are you the only one providing the
Marketing for nonprofits presents a special challengeservice you provide? Have you been around the
because you typically have no tangible product. Youlongest? Are you the best? Once you figure this out,
are "selling" a warm fuzzy. So how do you market foryou can use it in reaching out to your target audience.
nonprofits?2. Develop and implement a communications plan. How
To effectively market your organization, you must firstwill you communicate with your target audience? What
know a few things about yourself.techniques will you use? How often will you
1. Determine what business you are in. Can you boilcommunicate with them? These are questions you
your mission statement down to something really shortmust wrestle with. Your newsletter, website, brochure,
and sweet? For example, Habitat for Humanity is inand annual report are all tools you can use for
the business of building decent, affordable homes forcommunicating with your target audiences.
families in need.Consider how you will work with the media as part of
2. Determine the key message(s) you want to get out.your communications plan. Think about the target
There's probably one or two things that you reallyaudiences you want to reach and develop a list of
want to say to the public and to your target audience.appropriate media contacts. For example, you don't
Habitat may have a key message of "Everyoneneed every reporter at the News Sentinel on your
should have access to a decent, affordable home."media list. You may only need the food section editor
3. Identify your target audience(s). There are probablyor the health section editor.
a few specific groups of people that you want to3. Determine how you will measure success. Are you
reach with your key messages. For Habitat, churcheslooking for an increase in donors? An increase in
are a target audience because they provide a lot ofdonations? Being able to measure success will help
financial support and volunteers. And there may beyou know when your marketing efforts are working.
other great target audiences for Habitat, too.Marketing isn't something you can do once and forget
Once you are clear about yourself, your messagesabout, so be prepared to work on your marketing and
and your audience, you can put together a plan forcommunications activities year-round.
marketing.