| Once you have decided about the city break | | | | agent by reading feedback or researching some time |
| destination and the duration of a city break, then you | | | | on the web. This will give you a brief idea about the |
| next step is to choose an online travel agent who can | | | | travel agent. |
| deliver the best deal for a city break. While choosing | | | | Do they provide any support during any |
| an online travel agent, you should following things are | | | | emergency? |
| to be kept in mind. | | | | Most of the online travel agents do not provide |
| Is the travel agent an affiliate of some other travel | | | | support, when you encounter any problem in city break |
| agency? | | | | destination. Do ask you travel agent about the type of |
| There are travel websites, which are using the | | | | support they offer. There should be no ambiguity in |
| services of other travel agents, and these travel | | | | your mind about the help & support offered by the |
| websites are called Affiliates. There are chances that | | | | travel agent. |
| you may not get the best deal through an affiliate. | | | | Hidden Fees |
| Also, there are chances if you face any problem, then | | | | While booking a city break on the web, you may face |
| that problem is not being resolved. | | | | a problem, which I will term as a Hidden Cost Problem. |
| Whether or not the travel agent can meet your | | | | There are many travel agents on the web whose |
| requirements of the type of travel you need? | | | | actual price is much greater than the price quoted for |
| If you need a customized package for your city break | | | | the city break. Be careful, you can be charged more |
| then you need to make sure that your travel agent is | | | | than your expectations. These charges can be |
| ready to offer you, what you need. It doesn't make | | | | telephonic support charges, email support, postal |
| any sense that you are asking for 3 star hotels on BB | | | | support or anything. Ideally, a travel agent should not |
| basis and you are offered a 2 star hotel without BB. | | | | ask for such charges, but there are few travel agents, |
| But sometimes it happens. Customers are told that the | | | | following this |
| facilities are like 3 star, however in actual, it's not the | | | | These were the few things, which should be kept in |
| case. | | | | mind while choosing a right travel agency. Once you |
| What type of security are they using? | | | | have made your decision about the travel agencies, |
| Make sure your travel agent's website is secure | | | | the next thing is finding the best deal for the city break. |
| enough to handle all the transaction effectively and | | | | For a best deal on city break you should go for the |
| securely. If not then this can lead to Credit Card Fraud. | | | | complete package instead of booking hotels from one |
| Check the security seal on the website like, Verisign, | | | | travel agent and flights from another or vice versa. If |
| Thawte, etc. for a secure online transaction. | | | | you book complete package, you are likely to get the |
| What is their reputation on the Internet? | | | | best deal on city break. |
| You may check the online reputation of your travel | | | | |