| Customers and partners dictate how we organizations | | | | the implementation of email monitoring and archiving |
| communicate with them today. However, this | | | | solutions previously. |
| communication causes business protection and | | | | However, due the fact that there will be some people |
| technology management issues. Some say "force | | | | who will not want to carry two mobile devices, one for |
| everyone to use email", which is an impractical solution | | | | company use and one for personal use, the company |
| in today's marketplace. | | | | could work with the Telcos on providing the |
| For this reason, I offer the following alternative: | | | | employees with dual SIM cards, one for personal use |
| Company Issued Mobile Devices with Optional | | | | and the other for company business, which would fall |
| Monitoring/Archiving | | | | into the same category as above. Once again, |
| Telcos would be required to come up with corporate | | | | success of this will depend on the telcos ability to |
| packages which include company issued mobile | | | | provided good incentives for people to transfer their |
| devices WITH monitoring and/or archiving, as additional | | | | personal phone accounts to the company telco |
| optional services. For those companies who wish to | | | | service provider. |
| adopt this type of a solution, an internal policy would | | | | As you can see, the above solutions would satisfy |
| need to be established, communicated and signed by | | | | both the corporate requirements and employee |
| each employee. The policy would be similar to existing | | | | personal privacy, while also creating a new revenue |
| email and other confidentiality policies currently in place, | | | | stream for the telcos through these new corporate |
| highlighting the company's right to monitor and/or | | | | packages with monitoring/archiving as an optional |
| archive all activity performed using the company | | | | additional service. With the imminent explosion SMS as |
| issued device. This will provide the company with the | | | | a business tool, I believe we will also see convergence |
| protection they need and will, no doubt, also force | | | | in technologies between telco service providers and |
| employee behavioral changes as we have seen with | | | | archiving solution providers. |