Follow-Up Calls - Welcome to the PR Minefield

To follow up or not to follow up: The media is notdo a story.
overly fond of follow-up calls. They get hundreds ofIt's surprising how many people approach the media in
calls a day and most are from people who are tryinga confrontational or threatening way -almost berating
to convince them to cover a completely inappropriatethe media if they pass on a story idea. Remember
story. Put yourself in the place of an editor or segmenteditors and segment producers have thousands upon
producer. You have a story to finish. You're on athousands of stories pitched to them every day. They
deadline and every five minutes you're receiving callsdon't need your story; they need a story that fits their
from people trying to sell you another useless storyaudience. Your job is to make your story one that
idea, or trying to monopolize your time. After a whilemeets their needs. So don't demand they use your
you get angry, and rightfully so.ideas. Don't try to bully the media or beat them into
If you are unprofessional in how you address thesubmission. Become a resource. Keep developing
media, or verbally harass the media, you're going tostory ideas. These are people who you want as your
destroy any interest that your press release mayallies. If you receive a "no" to a pitch (which I guarantee
have created. Making follow-up calls is important toyou will), remember that the "no" is not directed at you
any effective public relations campaign. It's the onlyor even at your story, but at the angle you chose to
way to verify that the media received andpitch. Go back to the drawing board, develop a new,
understands your pitch, but it's a dangerous road for amore compelling angle, give it some time and then
novice. If you do call, don't call to sell them anything.re-pitch the new idea.
Remember, you are calling to make sure that theyTo learn more about follow-up rules, check out
received the information and to offer yourself as aFollow-up Etiquette.
resource. You are not calling to beg or cajole them to