How to Hire a PR Firm

Choose four or five firms or consultants to interview.you?
Before you contact them, formulate some basic ideas* Do they have good ideas, energy, and a twinkle?
on what you want them to do and the results youAre they people who can get others excited enough
hope to receive. However, be open to theirto really get behind your book?
suggestions because as experienced professionals,* What results do they claim? Who are their clients?
they probably will suggest better, more productiveAsk for a list of their clients and permission to contact
tactics than you had in mind.them. Ask specifically for the names of those that
Also be realistic. We know that your hopes are deeplyworked with the people who will be handling your
attached to your book, but all books won't beaccount. Call them. Don't just call the three or four
mega-sellers, especially authors' first books. As muchclients that the firm selects; request their entire client list
as you believe in your book, don't expect a publicist toand then decide whom to call. When your reach the
be able to make it Wednesdays with Morrie--it couldfirm's clients, ask them the questions listed in "Finding
happen, but the odds are real long.Publicists" above.
Decide how much you are willing to spend. Discuss* Be wary of formulaic campaigns that follow
pricing with your agent. Most firms have set fees forrepetitive formats. While some successful tactics may
specific services, so calling and saying you havebe worth repeating, they can quickly grow old.
$5,000 to spend isn't the best approach. Instead,Repetition often stifles creativity and causes publicists
explain your book's focus and your expectations, andto be inattentive or to merely go through the motions,
ask what it will take to launch your book.which can sap the life and energy from campaigns.
Publicity is an investment, and, at first, the cost might* Ask each firm or consultant what it will bring to your
surprise you. Investments always entail risks, so ifaccount. Is it creativity, experience, contacts, large
you're not willing to invest, don't put firms or consultantsagency backing, personal service, attention to detail,
through the entire selection process. Don't waste theirentrepreneurial background, media placement, booking
time. Wait until you're ready and willing to spend.speaking engagements, and more? Make them sell
Meet and interview each firm and consultant in person.themselves to you.
Go to their offices, look around and into their eyes, and* Find out if publicists are members of the Public
---Relations Society of America (PRSA) and
Finding Publicistsassociations specific to publishing, such as the Small
* Get a sense of the atmosphere and how they work.Publishing Association of North America (SPAN) or the
Is it relaxed, tense, efficient, well organized, or chaotic?Publishers Marketing Association (PMA). Since publicity
How do they dress and answer phones? Do they lookis a business of contacts, your publicist should have
and act professional and would you want them tosolid connections within the industry in which he or she
represent you?works.
* Trust you instincts, your gut feelings. How do you* Visit all candidates' Web sites. If publicists don't
feel? Are you comfortable, on edge, intimidated, orpromote themselves with great Web sites, they
unimpressed? Do you like and trust them? Do youprobably won't do a good job of publicizing your book.
believe what they're saying? How much interest doTheir Web sites should include testimonials, titles they
they seem to have in your account?represented, case studies, and staff biographies.
* Ask who will perform the actual work on yourAsk candidates for references from authors they
campaign and for details on his or her experience.represented. Verify them by speaking personally with
Make sure to meet that person and to look for signstheir authors. Don't merely settle for written testimonials
of his or her energy, enthusiasm, excitement, andthat praise a candidate, check them.
creativity. Find out who will be supervising your accountBe wary of publicists who want you to contact only
and to what extent he or she will be monitoringcertain authors. Instead, get a copy of their entire client
* How did the people you met react to your book? Dolist and decide whom you want to call. Try to speak
they want to read it? Do they seem excited by it orwith authors they have recently represented and
even interested in it? Is it just another job to them?those who are long-standing clients. When you call, ask
* Are they good listeners? Do they seem toauthors the questions listed in the section "Finding
understand you and your needs? Do they genuinelyPublicists" above.
seem interested in helping you or are they just selling