Market Your Nonprofit's Anniversary to Improve ROI

Opportunities in a Challenging Environmentcorporate sponsors, and to re-kindle their commitment
The economy, unemployment and overall consumerto the relevance, importance and needs of the
and corporate confidence have clearly been damagingorganization.
to the nonprofit industry. A new study by Giving USAThis is a unique opportunity, with the potential for a
Foundation shows that charitable giving fell last year byyearlong marketing program that, done properly, sets
the largest percentage in five decades.the stage for your fundraisers, strengthens your longer
While individuals and institutions gave nearly $308 billionterm brand image and improves the organization's ROI.
in pledges during 2008 - a healthy commitment by anyFor-profit organizations, both large and small, have long
standard - it nonetheless represents a decline of overrecognized the importance of company anniversary
$6 billion from 2007, or 5.7% on an inflation adjustedmarketing because it isn't just the latest advertising,
basis. While the real decline started in the Fall of 2008,public relations, direct mail, internet or event program.
this year isn't shaping up to be much better. What canRather, it is a unique chance for an organization to link
a nonprofit do to begin turning this around?the strength of its past to its plans for the future. For
The Importance of Brandingnonprofit organizations this story can be especially
Some nonprofits have understood the importance ofimportant among new members, volunteers and
branding their organizations, but most give it only "lipdonors.
service" while continuing to put pressure on theirAnd, importantly, anniversaries do not need to be
fundraisers to produce even more. Now, an importantcelebrated in multiples of 25 years. Your 33rd can be
new study from Cone, LLC and Intangible Businessas powerful as your 75th.
quantifies the leverage that a stronger brand couldPlanning for an anniversary marketing program should
provide.begin well in advance of the anniversary year. As you
The study ranks the top 100 U.S. nonprofit brandsbegin to develop your strategic plans and budgets, you
among organizations providing social, environmentalalso should audit your resources and perhaps conduct
and animal related services. Historically, while manyresearch to determine what your stakeholders really
surveys have analyzed the financial side of nonprofitsthink. This research also can provide a benchmark
and many have looked at image and awareness data,against which to measure your progress and ROI at
this new study puts both sets of information togetherthe conclusion of your program.
and presents a Power Brand Rank. Comparing aA theme and logo are essential. You should also
brand's "revenue rank" with its "image rank" points to aconsider a historical book, or CD, newsletters, direct
number of marketing implications:mail, multiple events and the internet to communicate
- A high "revenue rank" coupled with a low "imageyour story. Advertising and public relations may also
rank" suggests the potential financial growth if theplay a part. All of these tactics require coordination and
image rankings were strengthened;integration with your overall strategy, mission and vision
- Similarly, leveraging a strong brand image assetstatements.
should lead to incremental financial rewards.Further, you should consider hiring an outside consulting
The question then becomes, what's the best approachgroup. Not only will they bring "fresh eyes" to your
for a nonprofit to take to build brand awareness andsituation, but they will have the experience and ability to
image. (It should be noted that while this study did notcoordinate all of the facets of your program,
include universities, civic or cultural institutions, there issomething that your staff or volunteers may not have
no reason to believe the conclusions regarding thethe time or expertise to do.
importance of branding would differ for theseToday's marketplace is uncertain, distrustful and,
organizations.)frankly, afraid of the future. When you celebrate your
Nonprofit Anniversary Marketinghistorical success, and position yourself for a vibrant
The anniversary of your nonprofit's founding is an idealfuture, you reassure people about your staying power
opportunity to galvanize your employees, boardand relevance. Ironically, the current environment
members, donors, foundations, government andcouldn't present a stronger marketing opportunity.