Public Relations is Not a Vending Machine For News Coverage, Despite What Some Prospects Imagine

A Wisconsin entrepreneur's online offer might be- Identity branding or rebranding
amusing if it didn't reflect a distorted view of marketing- Message development
communicators. At a professional discussion area, a- Other campaign prep
personal care products firm owner currently proposes"In the vast majority of cases, PR pros deliver proven
this "challenge for public relations firms":results for companies that actually have a story to tell,"
If you can get my product written up in the followingnotes a reply from Cyrus Afzali, owner of Astoria
newspapers, we will pay you an agreed-upon fixedCommunications in Sloatsburg, NY. "The reason a lot
price.of companies don't get ink is quite simply because
A publicity vending machine, in other words, exceptwhat they have isn't interesting enough to a broad
that the client will deposit money after his selectionsaudience."
are dispensed. Sounds like a business model inspiredBut the offer is to pay only for placements, so
by J. Wellington Wimpy of Popeye comics fame, whocampaign development hours would be on spec -
famously said: "I would gladly pay you Tuesday for ahardly attractive bait.
hamburger today."But wait, there's more:
What flips this proposed Agreement From the WorldThis arrangement would be very easy to track and
of Bizarro from comical to cautionary is the belief - notwe would pay the fee the day after the article
confined to one Milwaukee-area business owner - thatappears in print.
public relations = buying media coverage. InReally? Very easy to track? Let's return to the real
newspapers, of all places.world:
Look at how the question posted March 24, 2010 on- Does one paragraph in a products roundup count?
LinkedIn begins:- Does a quote from the owner in a news feature
PR firms always suggest they can get your companyqualify if he comments on salon vs. DIY haircuts or
product published in major newspapers around theback pain?
USA.- How about a product photo with just a caption?
Really? In what alt.universe?Or, as independent PR practitioner Amanda Cooper of
As any reputable PR firm or adviser would say at theVictoria, British Columbia, suggests in a LinkedIn reply:
first discussion, media relations is just one tactic -- anSome people think that any publicity is good publicity. I
increasingly less important one -- of strategic marketingsay "be careful what you wish for." I am curious as to
communications.what would happen if a P.R. professional took you up
Editorial placements in newspapers generally are faron your offer and an uncomplimentary write-up
from the main objective in an era when consumer andhappened. Does the P.R. pro still get paid?
B2B buying decisions are influenced more heavily byAnd hold on again: Even if a hungry bottom feeder
online reviews, searches, blogs and social media. SEO,bites and even if positive coverage is earned, what is
blogger relations and social media engagement aregained?
more important than getting one reporter at a time toHere's how account executive Mary A. Burns at
mention a company or product.Group 55 Marketing in Detroit puts it in her forum
"This is a very superficial approach to building andresponse:
sustaining your corporate image," comments JedYou will need more coverage than a simple article
Nitzberg, owner of Flashlight Marketingand... you will surely want to control how your brand is
Communications of Marietta, Ga., in response to thehandled. What value will your company/product gain?
posting. "No serious professional would do this type ofHow else can this goal be accomplished?... Clearly
'pay for play" model. And anyone who 'guarantees'defining your goals up front will allow for the
coverage is blowing smoke up your you-know-what."development of a strategic -- and effective -- media
Moreover, before an agency could attempt to earnmarketing plan.
meaningful coverage for the Wisconsin prospect'sBottom line: I can't imagine who'd nibble at this pay-per
home-haircutting appliance or "spinal care system," itsarticle Automat offer.
team would develop points of distinction andTakeaway: This invitation for a piecework proposal is
newsworthy pitches based on:a reminder of our profession's need to demonstrate
- Market researchthe value proposition of strategic public relations.
- Competitive analysisThere's no publicity-dispensing lever or button.
- Industry best practices