Reforms in Nigeria: the Place of Public Relations

This discussion will be toed sequentially so that it ispublic relations practitioners in the formulation of reform
easily and understandably digested.policies makes it possible for the policy to possess
What is Reforms?inherent proactive factors, which will make the policy fit
According to the Oxford Advanced Learners’into future arrangements. The involvement of public
Dictionary, reforms can be defined as ‘change thatrelations in reforms puts into consideration the likely
is made to a social system, an organization etc inoutcomes of a programme aimed at reforms, hence
order to improve or correct it’. It is obvious herepublic relations puts a check on uncertainties that might
that the essence of reforms in any instance is to bringarise in the future. If the Nigerian government were
about a positive change, which will either result inable to involve public relations in reforms programmes,
improvement or correction; embedded intricately in thethere would not have been the events of chaotic
definition of reforms are three major words we needoutcomes from the initiation of reforms. The reason
to further get right to ensure our comprehending of thewhy most reforms do not see the light of the day or
essentials of this discussion, these words are change,fall short along the way without seeing maturity is that
social system and improve. The understanding ofthey lack consistency in themselves likewise fall short
these elements will make us appreciate the essenceof heuristic values. In addition, it is a trend in the Nigerian
of the place of public relations in reforms in the Nigerianenvironment that charlatans and the wrong institution
polity.be asked to handle the right programme. The
· Change – this can be defined as the fact of aprogramme of giving Nigeria a new brand or image is
situation, a place or an experience being different fromsolely the responsibility of public relations, and until this is
what is usual and therefore likely to be interesting,effected, there can be no truly branding of a new
enjoyable etc.Nigeria. The reason why most times Nigeria’s
· Social system – this can be defined as a‘Titianic’ hits the iceberg is due to lack of
patterned set of rules, norms and agreeable way offoresight, it is during the course of the implementation
behavior, which is applicable to all members of theof most reforms that leaders fashion short cut means
society.to cover up inconsistencies in their reform plans, and
· Improve – to make something better than before.this often times results into the use of propaganda,
The above analysis is purposely meant to establish thebribery, blackmail and other deceitful means in the
fact that Nigeria is a social system and in its presentname of public relations with the intention of solving
state needs a change to bring about improvement inproblems inherent in the poor initiated reforms
the polity: in other words, Nigeria needs reforms.programme, this in the long run culminates into chaos
Why does Nigeria need reforms? In what areas?and calamitous consequences. Even the Bible states:
To say Nigeria needs reforms is an understatement‘ A prudent person foresees the danger ahead
– a euphemism of hypocritical proportion. Really it isand takes precautions. The simpleton goes blindly and
even common to hear some people express it in asuffers the consequences’
stronger way that Nigeria needs ‘deliverance’. It- Proverbs 27:12
is viewed by most people (especially when the AfricanA recurring mistake that has often plagued reforms in
mentality comes to play) that some unseen evil forcesNigeria is not formation or adoption of good reform
are behind the problematic anomalies in the Nigeriapolicies, but the inability for sustainability and continuity
system. Why all these? This is because Nigeria as aof these reform programmes, this is a vacuum public
social system is fraught with a plethora of simplerelations has to fill. With planned, deliberate and
political, economic, educational, international and nationalsustained efforts which are features of public relations,
related problems which when viewed by right thinkingreforms in Nigeria will do better than before with the
persons are considered issues which in the first placeinvolvement of public relations in their formation.
can be solved through mere common sense. This isPublic Relations in Nigerian Reforms? Link 2 –
not meant to imply that those at the head of thoseAdviser to Reform Policy makers
sectors, which are faulty are incompetent or are not‘… counseling organization leaders ….’ This
right thinking, but to say that they are most times eitheraspect of the concept of public relations makes it
ignorant of how to approach issues that are negativelynecessary in Nigerian Reforms programmes in the
affecting their responsibilities, placed in the wrong placesense that professional public relations practitioners are
of their specialty, or surrounded by unbefitting personsneeded to serve as advisers to reform policy makers.
who advise them in such a way that budding problemsThis will ensure that leaders are guided in their quest to
in the institutions either persist, stop transiently orbring a change to the Nigerian environment through
snowball into crises of national and internationalreforms, and this will ensure that in times of
proportions. Nigerian heads hardly ever involve thecontingency, public relations stands to effect reactive
services of professional advisers in the formulation,solutions to crises, while for budding crises, public
expression and implementation of reforms and nationalrelations will be in place to design proactive solutions
branding, and this has most times made reformwhich will nip any budding crises in the bud should the
attempts in Nigeria either futile or of disservice to all orevent arise. Generally speaking one of the basic
some section of the polity.problems with Nigeria in terms of reforms is always
All the sectors in the Nigerian polity are seriously faultyeither that the right person is not in the right place or
and riddled with problems, which are either self-inducedthat ‘Ahitophellic’ advisers, who give the wrong
or overlooked. This then infers that Nigeria itself needsor selfish advice, surround the right person. Public
total rebranding. Who then can carry out this taskrelations is in itself a management function, and its
successfully, but the professionals whose duty isplace in reforms on this premise is to see to it that
predominantly image making.leaders are enlightened on the consequences of
The politics of Nigeria is more of a ‘chessactions, so that they look before leaping. Every leader
game’ other than a system of rules, priorities andis saddled with the responsibility of taking decisions,
responsibilities. The political system is far from thewhich he/she supposes will ensure improvement in
leadership oriented one it is supposed to be, it hassituation of things for publics and the organization at
become a ‘dirty game’ as most people havelarge, a handsome dosage of public relations would do
stigmatized it. In most cases, other than having peoplewell to see that such visions are well designed,
who are capable of handling government machinery inexpressed and sustained towards positive fruition.
power, we have inexperienced and unqualified personsPublic Relations in Nigerian Reforms? Link 3 –
imposed upon the people by some unfortunately richImplementation of Reform Policy
or wealthy persons, who at the end of elections serve‘ … implementing planned programmes of action
as advisers to ‘our leaders’; for God sake, what….’ Public Relations aside shouldering the duty of
kind of advice do you expect such godfathers to offerpolicy formation and policy makers’ advisers also
those they have put in public position – to shareperforms the vital duty of seeing to it that policies
revenue from the public treasury among privateformulated are well implemented and not only that, but
stakeholders instead of putting it to use for the benefitsustained so that it has continuity in its positive effects.
of public stakeholders. Nigerian leaders so far haveIn fact, the programme of reforming Nigeria, is centrally
shown that they are infected with the virus – fearthe function of public relations. The involvement of
that makes man greedily pursue monetary (or betterprofessional public relations practitioners in Nigerian
avaricious) goals other than pursuing good image. Thisreforms ensures that reforms programmes are
is why we have our political leaders caught in the actproficiently put to execution through selective means
of money laundering, siphoning and other corruptsuch as facility visits, press conference, journals, news
practices which are ignominious not only to thoseconference, press release and other well designed
shameless persons but to the Nigerian identity as amedia through which open communication is facilitated
whole. Another major mistake Nigerian leaders make inand which are certain to elicit mutual sympathy,
the design of reform programmes is the elimination ofacceptance, interest and knowledge of publics on the
stakeholders’ interest in the reform plans; in one ofimplications of the reforms programme. Here the open
his articles in the dailies, Deon Rossouw was quoted toexpression of intentions to publics which Public
have stated thus:Relations includes in the execution of plans would
‘ In line with the inclusive model of corporatedefinitely suppress any thought of deceit from
governance that prevails in Africa, all country codes,government and public skepticism with which most
with the exception of the Nigerian one, emphasizesreform programmes in Nigeria are characterized. A
that there should be regular engagements withsituation where contractors are awarded contracts to
stakeholders. Engagement with stakeholders is beingput up social infrastructures that could bring a facelift
effected through the regular channels ofto the society and improve the well being of the
communication that exist in the annual general meetingpeople, but end up doing virtually nothing will be
and through regular disclosure of financial reports.’eradicated if they know that, they have to openly
The statement above shows the observedaccount for their responsibilities and this would move
incompleteness in the reform process in Nigeria. Thisthe nation toward a successful reformation.
incompleteness accounts for the unsuccessful positivePublic Relations in Nigerian Reforms? Link 4 –
branding of the Nigerian entity. The governance of aTwo-way Communication/Protect the Interest of All
country determines the rate of development of that‘ … serve both the organization’s and the
country. The mainframe of the faulty Nigerian image ispublic interest ….’ The beauty of public relations lies
the deceptive and politicized factors, whichin this very quality of fairness, which it innately
characterize reforms programme in the country.possesses. The involvement of public relations in
In the area of economy, Nigeria is not faring well andreforms in Nigeria will definitely eradicate the anomaly
this unmistakably calls for reforms. The standard of aof a good reform programme facing stiff opposition
nation’s economy is not measured by what itsfrom the public. The involvement of Public relations in
leaders are able to afford in foreign accounts, or whatNigerian reform programmes will surely ensure that the
the elites are able to afford; it is rather measured bypublic interest is considered in the formulation,
the standard of living of its citizens. What can we sayexpression and implementation of reforms. The
about the economic situation in Nigeria? Very appallinginvolvement of public relations will eventually transform
and pathetic. The chasm between the rich and thethe Nigerian scene, especially the attitude of the publics
poor is very wide, we are not saying that everyone infor which reform programmes are intended from
the country must be equally rich, however, for anegativism to positivism. According to Frank Jefkins,
country as rich as Nigeria, poverty should not be sopublic relations will bring about the following positive
present that it can be measured from the physicalchanges in the attitude of public in the following ways,
appearance of the rich and the poor. In a polity ofconversion of – HPAI to SAIK in the analyses
people of same race, there still exist discrimination inbelow:
condition of living and public marginalization in economicH – Hostility S – Sympathy
reforms formulation and implementation. When theP – Prejudices A – Acceptance
whites still physically colonized us, we complained andA – Apathy I – Interest
fought discrimination, but this is now the mainstay ofI – Ignorance K - Knowledge
the economical system in Nigeria.Jefkins further elucidates on this grounds when he
Looking at our educational sector, the situation isexplained that prior to the employment of public
nothing to write home about. Nigeria’s educationalrelations in an organization, the case is always that of
rating in the international environment has anegativism, but public relations adds value to such
substandard position. This is not because students areorganization upon employment by transferring the
not well taught or that there are no qualified Nigeriannegativism to positivism; these are the hallmark of the
teachers and lecturers, but because the lackadaisicaltransfer process – Lanre Kuye et al, Issues in Pr?
and haphazard system of coordinating education inIn same vein, the place of public relations is essential
Nigeria is apparent to the international environment. Afor the purpose of a conducive atmosphere for
lot of reforms put up by the government seems veryreforms in Nigeria. Most times in the Nigerian
right, however, the way they are implemented otherenvironment, when reform programmes are embarked
than bring about a face-lift result in confusion and inupon, adequate communication to enlighten the publics
some cases repulsion from the populace for which theor stakeholders on the essence of the programmes is
reforms are intended.not put in place, and many at times when
Nigeria’s International Relations is being badlycommunication is put in place, it is designed in a
dented due to various indecent acts exuded by someone-way or downward structure, hence feedback is
unscrupulous citizens and political leaders alike. Thoughnot incorporated in the communication design and this
the federal government appears to be doing a lotmakes the publics of the reform programme feel
about repairing the indignant image of the countryimposed upon or unable to satisfy their curiosity as
through a series of institutions put up to show that theconcerning obfuscating aspects of the programme.
government is not in liaison with the nefarious acts,This ‘unpublic relations’ attitude has earned
which have been portraying the polity as a corruptPresident Obasanjo the infamous title of ‘civilian
hideout, those reforms appear at times to have politicaldictator’ in the press and polity in general.
subterfuge undertones in implementation, because ofThe place of a two-way communication in reforms
their malhandling, and for this reason, such reforms arecannot be overestimated. We should get it right here
militated against by those who are supposed to havethat communication is essential in the actualization of
been in concordance with the policies made, hence it ispeace, which bullets cannot achieve; one
not uncommon in Nigeria to find two or morecontemporary scholar expresses the vitality of
institutional bodies fighting each other or one anothercommunication when he wrote:
over the implementation of a good reform policy.‘men communicate to make a desirable attitude
These internal imbalances have further aggravated thepopular, thereby increasing the uniformity of opinion’
problems of ensuring successful reforms in Nigeria, and– Ifedayo Daramola (Introduction to Mass
have consequently affected Nigeria negatively in theCommunication).
international society. In 1999, when president OlusegunTwo-way communication if incorporated in reforms
Obasanjo after resumption in office, wanted to sellprogrammes in Nigeria, will always make room for
Nigeria to foreign investors, he traveled across thegeneral acceptability of the formulation, expression and
globe to achieve this aim, however, his quest metimplementation of those reform programmes. But this
futility as a result of the negative image Nigeria alreadycannot be possible without the application of Public
possesses. This can be traced to communication gapRelations, which in itself has the use of a two-way
and insincerity in expression of reform policies incommunication as a veritable tool. Late Sam Black, an
Nigeria.honorary Professor of Public Relations, and a past
There are of course other areas in which Nigeria ispresident of International Public Relations Association
faulty in terms of reforms, however thedefined public relations as:
aforementioned are prominent among all. At this‘ … the establishment of a two-way
juncture, we need to get it right that it is not that thecommunication to resolve conflict of interest by
Nigerian government is ignorant of the immenseseeking common grounds or areas of mutual interest
contributory solution Public Relations proffers to thein the establishment of understanding based on truth,
successful implementation of reforms in the polity, buthonesty and full information’
a misunderstanding of the concept of Public Relations,- Lanre Kuye et al, Issues in Pr?
which makes most leaderships apply advertising,In Nigeria, most times, reform programmes are put up
propaganda, publicity, assassination, bribery and otherswithout enough or full information to carry the publics
that are not Public Relations as instruments of trying toalong and this poses the government as dictators,
implement reforms is the painful irony. For instance inwhom the publics will seldom regard with having good
the case of renowned professor Fabian Osuji, theintentions. And in where (if at all) communication is set
former minister of education, he ignorantlyup, it comes in the form of propaganda, and so at the
misconstrued public relations for bribery, yet heend of a promised time when the result of a reform
admitted it overlooking the ignominy such absurdity hasprogramme is to be measured by the publics, it is
on his person, and I wonder how the internationaldiscovered that the government has been fabricating
society would have laughed Nigerian to scorn whenpromises all the while. A relevant example is the issue
the scandal became public knowledge, I am sure someof repairing the unserviceable refineries in Nigeria,
critics would have asked, ‘how if possible that thewhich the present regime, during the first tenure put
minister of Nigeria for education does not know whatforward as the rationale behind the increase in prices
public relations is, how will his subordinates or theof petroleum products, but at the end, despite the neck
students know even other more complex things?’.breaking price the people had to pay to acclimatize
The man could not be said to be illiterate butthemselves to the travails of hike in fuel price, the
professionally he is, if he had applied the services ofrefineries in the end were not repaired whereas the
professional public relations practitioners to the issue ofgovernment necessitated another fuel price hike, this
allocation of resources to his ministry, he would notresulted into industrial actions of national scale. Another
have made a mess of himself and compoundedlyinstance was the unceremonious execution of the
retain the problem he was willing to solve. The sameeducational reform policy, which is intended to further
scandal has a connection with political interests and ittest the admission worthiness of potential students into
saw Adolpus Wabara, bow out in shame from thehigher institutions. The introduction of the policy was so
political scene. Or better still one could reach theunceremonious and this elicited vituperation from
conclusion from studying the trend in Nigeria that thevarious stakeholders. The programme, though loaded
government prefers making use of quacks and willingwith a lot of positive benefits appalled many people
puppets in place of institutions responsible for reformsincluding some educational institutions to which the
for mischievous reasons, perhaps so that thosereform programme was not properly communicated.
institutions would be bound to bow to their whims andThere was no uniformity in the execution of the
caprices pending when money and resources meantprogramme, and most schools were seen to have
for reform contracts would be transferred to privateexploited students through the unaltruistic
accounts or used for selfish reasons. Behind theseimplementation of the programme. These are all
detestable acts, the actors have reforms behind theiranomalies Public Relations stands to prevent or
minds, but they failed to apply public relations in itseradicate in reforms in Nigeria.
professional form and this exacerbates the problemThese examples show the absence of the
the more.involvement of genuine application of public relations in
The crisis in the Niger Delta here in Nigeria is anothermost of the reform policies in Nigeria. And for as long
case. The issue of kidnapping did not just start whenas Nigerian leaders fail to apply public relations in
the youths became lethally restive. It had started a longreforms programmes, there is every tendency that
time ago, but since a planned programmed solutionthings would not go impartially right with the
was not instituted to put the budding crises underdevelopment of the polity.
check, it resulted in a crises of international proportion.Public Relations in Nigerian Reforms: Candid Summary
All these expositions show that Nigeria is in dare needI submit here that individual and national success,
of reforms; the point now is ‘how does Publicimprovement and public relations are so intertwined
Relations fit into actualizing the dream of rebrandingthat they are inseparable. The place of public relations
and repackaging the Nigerian entity?’ This questionin reforms in Nigeria cannot be compromised. It is only
will be answered in the subsequent paragraphs.with the involvement of genuine public relations coupled
Public Relations in Reforms? The links!with good leadership that Nigeria can be truly
The import of the application of every concept isreformed. Nigeria has all the natural resources to
derived from the definition of that concept, we wouldoutgrow its present stunted growth, but has continued
not understand the place of public relations in reformsto ignore the efficacy of the real image builder - public
if we do not know what Public Relations is. For thisrelations to actualize true reforms.
reason, we need to define public relations. The mostDele Olukoju, the General Manager Richardson and
acceptable and generalized definition of public relationsBriggie expressed this clearly, when he wrote:
was propounded at an international conference in the‘ the reason why Nigeria has not been able to
city of Mexico in the year 1978 when about 30 nationalmake any appreciable progress in the project of
and international bodies of public relations met –rebranding Nigeria was because government
Lanre Kuye et al, Issues in Pr?abandoned the professionals and is working with
The definition runs thus:contractors’.
‘Public relations is the art and the social science ofI wonder whether it is because of the openness which
analyzing trends, predicting their consequences,public relations has as its benchmark and which of
counseling organization leaders, and implementingcourse is vital to successful reformation, but which
planned programmes of action which will serve bothnegates deceit, unscrupulousness and propaganda for
the organization’s and the publics’ interest’which most reform programmes in Nigeria are
In fact, the definition of public relations already explicitlycharacterized that has made our leaders shun its
spells out its indispensable place in reforms in Nigeria;involvement in a true and pragmatic sense, after all
however, it will not be left for an unconsensual debate,Nigeria is characterized with terminating the existence
it will be elucidatingly explained in the precedingof anything, whether human of idea that poses to bring
paragraphs. Here we take a look at the key points inabout fairness and openness to move the polity
the definition given above and strewn them into theforward. It is really pathetic that we have the solution
right place in the topic of our discourse – Reformsto our problems right in our hands, but prefer to go on
in Nigeria: The Place of Public Relations; these keyin the dark paths. I look forward to a day when our
points are:nation will eventually have a leader whose priority is
Public Relations in Nigerian Reforms? Link 1 –good image not avarice, a leader who will be able to
Formation of Reform Policy with Foresight andappreciate and put to use the instrumentality of public
Continuityrelations in gearing the country to the summit of
Firstly, ‘Public Relations is the art and the socialimprovement and correction which are the brass tacks
science of analyzing trends, predicting theirof reforms.
consequences….’, this aspect of the definition ofThe process of branding Nigeria is supposed to entail
public relations shows that the act of public relations isthe initial identification of stakeholders and then policy
not extemporaneous, but a deliberate, planned andformulation putting into consideration how the
sustained one, this makes it an art and for the fact thatgovernment will engage the masses’ interest in the
it is concerned primarily with human relationships andreform programme. Only public relations stand as the
the environment makes it a social science. It aims atinstitution that holds the solution to the successful
studying the dimension of goings on in the environment,branding of Nigeria; its place in reforms in Nigeria is
this makes public relations very essential not only inimmeasurable, invaluable and indispensable. Public
reforms implementation, but at the elementary stagerelations is the answer.
of reform policies. The involvement of professional