What No One Wants to Tell You About Online Social Networking

Every day I run across at least one article that claimsIf you happen to fall into one of these groups AND
all businesses should invest serious time in socialyou are willing to accept the fact that building a solid
networking or run the risk of failing. However, I alsoreputation will take time, then it is very likely social
seem to run across another article claiming that socialnetworking could have a tremendous impact on your
networking is a waste of time or even bad for yourbusiness or cause.
business.Another thing I have learned is that building a reputation
So, which is it?online is harder than it is in the real world. When a
As with most things in life, I think the answer liespotential customer physically meets with a business
somewhere in between. The ugly truth is that socialperson, they are able to observe all sorts of things that
networking is not a one size fits all solution. It is notcan help them decide whether to trust the business
going to magically transform you into an internationalperson. For example, how did the business person
superstar. And it certainly is not going to happendress, what was their attitude and how did they
overnight.introduce themselves.
Online social networking is really no different than theWhen a potential customer meets a business person
regular social networking that has been going on in theonline, they have less information in which to make a
business world for years. Good, lasting customerdecision. Often times, a business person has mere
relationships are built on trust and respect. And buildingseconds in order to grab and hold a customer's
that kind of trust and respect takes time and mostattention. This can make building lasting relationships
importantly, effort.challenging.
I myself have been involved in social networking forDespite the fact that social networking can sometimes
over a year and in that time I have painfully learnedbe difficult and time consuming, it can and does deliver
what does and does not work. I have on more thanremarkable results. For some small businesses and
one occasion put my virtual foot in my virtual mouth.individuals this can mean the difference between
Not a pretty thing.bankruptcy and success.
What I have observed is that the following threeIf you are on the fence about whether you should
groups seem to benefit the most from socialembrace the social networking world, remember this
networking:key phrase, Garbage In, Garbage out. If you go into it
1.) Individuals selling services in a highly competitive fieldexpecting easy and fast results, you might want to
2.) Small Businesses that need to reach morethink again. Rome was not built in a day and neither will
geographically dispersed customersyour online reputation.
3.) Non-profit organizations