Writing a Public Relations Plan: 5 Steps

Public relations can be defined as the practice oftake the form of primary research such as via
managing the information exchanged between aninterviews, surveys and focus groups. The bottom line:
organization and those who are interested in - oryou need to know where you are now in order to
potentially affected by - that organization. Effectiveknow where you are going.
public relations can be carried out by an organization'sStep #3: Set a budget:
own internal PR team, or it can be entrusted to anEffective PR can be done cheaply or even for free in
external agency. In any event, it is wise for ansome cases. However, as a rule you should anticipate
organization wishing to conduct public relations tosome level of expenditure for your campaign,. Budget
devise a solid plan before acting.concerns are an important factor. Since your PR
An effective PR plan is one that satisfies the needs ofbudget has a strong effect on the resources you can
both the organization and its various "publics" (i.e., thoseafford to put behind your plan, be sure to carefully set
who are interested in and/or stand to be affected byan appropriate budget by including all of the relevant
the organization and its future actions). Thestakeholders. Tip: if your CEO (or equivalent
organization itself benefits from a PR plan because theorganizational leader) can be convinced of the
plan can help organize its thinking and actions relatedpotentially wide-ranging financial and reputation-related
to how to best get their intended message out.effects of the issue you are trying to convey to your
Meanwhile, the intended recipients of the campaign'spublics, he or she will be much more likely to earmark
message - and often many unintended recipients asthe appropriate funds for your PR initiative.
well - stand to benefit from the process by beingStep #4: Decide how you will get the word out:
better informed about something that matters to theirGood public relations work is a multi-faceted area of
lives.practice with a multitude of options available in terms
Whether your organization chooses to conduct itsof ways to communicate your message. For example,
own PR work or to be represented by a PR firmyou may find ways to entice reporters to write
specializing in the field, it is important to start with a solidspecial-interest articles written about your organization.
plan.Or, you might hold a public relations event, submit your
Here are 5 tips for writing an effective public relationsorganization for consideration for an industry award, or
plan:hold a press conference - just to name a few. The
Step #1: Determine what message you want tomode of communication you ultimately choose will
convey, and to whom:depend upon many factors, including the nature of the
Every organization has its own challenges in terms ofmessage you want to convey, the current political
public perception. Some are looking to get moreclimate around the issue (if applicable), the degree to
exposure, while others are looking to influence orwhich the issue is of general public interest, your PR
change the public's pre-existing perceptions . Still othersbudget, and other factors.
want to highlight recent achievements in order to gainStep #5: Create a plan of execution, including a
the attention of prospective investors, partners ordetailed timeline:
customers.Every good public relations plan must include a
Your public relations plan needs to start with a clearstep-by-step plan that outlines the key milestones of
sense among the members of your PR team as toyour PR effort and fills in the specific details for
the nature of the message your company wants toexecuting the plan. An important element of your plan
convey. Then, your team needs to clearly defineof execution is to assign each task to a particular
whom you would like to receive that message. Forperson, along with a deadline; this creates a sense of
both items, be as specific as possible during theaccountability for each task. Of course, once the
planning phase: they set the tone for the rest of yourexecution phase is launched and some time passes,
campaign.you will likely find yourself needing to adjust your
Step #2: Gauge the current public opinion about yourtactics to meet an ever-changing environment. Still, this
organization:need to make ongoing adjustments to your plan is no
It is very important that your plan include yourexcuse for skipping the mapping out of the tactical
conducting of some formal or informal research aboutsteps ahead of time. During periods of relative chaos,
the nature of public opinion vis-à-vis youryou will be glad to have a plan to which you can refer
organization as it stands today. Rather than makingin order to keep things on track.
assumptions about how your stakeholders - as well asEvery solid public relations plan should be built upon the
your prospective investors, customer and partners -basic framework highlighted above. Whether you
view your firm, it is important that you find out moreconduct your own campaign or entrust your PR
about what they actually think. This type of researchcampaign to an expert PR firm, your plan - and the
can take the form of secondary research such asthinking you go through to formulate it - will go a long
reading opinion polls or articles about your firm, or it canway toward helping you reach your PR objectives.