Writing a Public Relations Plan - 5 Steps

Public relations can be defined as the practice ofinterviews, surveys and focus groups. The bottom line:
managing the information exchanged between anyou need to know where you are now in order to
organization and those who are interested in - orknow where you are going.
potentially affected by - that organization. EffectiveStep #3: Set a budget: Effective PR can be done
public relations can be carried out by an organization'scheaply or even for free in some cases. However, as
own internal PR team, or it can be entrusted to ana rule you should anticipate some level of expenditure
external agency. In any event, it is wise for anfor your campaign,. Budget concerns are an important
organization wishing to conduct public relations tofactor. Since your PR budget has a strong effect on
devise a solid plan before acting.the resources you can afford to put behind your plan,
An effective PR plan is one that satisfies the needs ofbe sure to carefully set an appropriate budget by
both the organization and its various "publics" (i.e., thoseincluding all of the relevant stakeholders. Tip: if your
who are interested in and/or stand to be affected byCEO (or equivalent organizational leader) can be
the organization and its future actions). Theconvinced of the potentially wide-ranging financial and
organization itself benefits from a PR plan because thereputation-related effects of the issue you are trying
plan can help organize its thinking and actions relatedto convey to your publics, he or she will be much more
to how to best get their intended message out.likely to earmark the appropriate funds for your PR
Meanwhile, the intended recipients of the campaign'sinitiative.
message - and often many unintended recipients asStep #4: Decide how you will get the word out: Good
well - stand to benefit from the process by beingpublic relations work is a multi-faceted area of practice
better informed about something that matters to theirwith a multitude of options available in terms of ways
lives.to communicate your message. For example, you may
Whether your organization chooses to conduct itsfind ways to entice reporters to write special-interest
own PR work or to be represented by a PR firmarticles written about your organization. Or, you might
specializing in the field, it is important to start with a solidhold a public relations event, submit your organization
plan.for consideration for an industry award, or hold a press
Here are 5 tips for writing an effective public relationsconference - just to name a few. The mode of
plan:communication you ultimately choose will depend upon
Step #1: Determine what message you want tomany factors, including the nature of the message you
convey, and to whom: Every organization has its ownwant to convey, the current political climate around the
challenges in terms of public perception. Some areissue (if applicable), the degree to which the issue is of
looking to get more exposure, while others are lookinggeneral public interest, your PR budget, and other
to influence or change the public's pre-existingfactors.
perceptions. Still others want to highlight recentStep #5: Create a plan of execution, including a
achievements in order to gain the attention ofdetailed timeline: Every good public relations plan must
prospective investors, partners or customers.include a step-by-step plan that outlines the key
Your public relations plan needs to start with a clearmilestones of your PR effort and fills in the specific
sense among the members of your PR team as todetails for executing the plan. An important element of
the nature of the message your company wants toyour plan of execution is to assign each task to a
convey. Then, your team needs to clearly defineparticular person, along with a deadline; this creates a
whom you would like to receive that message. Forsense of accountability for each task. Of course, once
both items, be as specific as possible during thethe execution phase is launched and some time
planning phase: they set the tone for the rest of yourpasses, you will likely find yourself needing to adjust
campaign.your tactics to meet an ever-changing environment.
Step #2: Gauge the current public opinion about yourStill, this need to make ongoing adjustments to your
organization: It is very important that your plan includeplan is no excuse for skipping the mapping out of the
your conducting of some formal or informal researchtactical steps ahead of time. During periods of relative
about the nature of public opinion vis-à-vis yourchaos, you will be glad to have a plan to which you
organization as it stands today. Rather than makingcan refer in order to keep things on track.
assumptions about how your stakeholders - as well asEvery solid public relations plan should be built upon the
your prospective investors, customer and partners -basic framework highlighted above. Whether you
view your firm, it is important that you find out moreconduct your own campaign or entrust your PR
about what they actually think. This type of researchcampaign to an expert PR firm, your plan - and the
can take the form of secondary research such asthinking you go through to formulate it - will go a long
reading opinion polls or articles about your firm, or it canway toward helping you reach your PR objectives.
take the form of primary research such as via